Product Safety & Environmental ResponsibilityOur suppliers are committed to designing and producing products that are safe, durable and comply with all applicable Federal and State regulations. Although our products are not designed specifically for children, we comply with the new Consumer Product Safety Improvement Act (CPSIA) limiting the amount of lead found in products.
We offer several products that are manufactured with renewable resources such as our Eco Picnic Baskets made with hand woven natural willow, chemical free cotton, bamboo components as well as Made in USA cutting boards and baskets.
Our commitment to the environment includes reducing excessive packaging and using recycled materials in our shipping materials.
WARRANTYMerchandise may be returned within 30 days for a full refund of your purchase price, minus cost of shipping. Items purchased with free shipping will have standard ground shipping fees deducted from the refund. For incorrect merchandise shipped, we pay the return shipping cost. Merchandise must be returned in saleable condition, and you must contact us for a Return Authorization (RA) within 30 days of receipt. Return merchandise must be shipped within 14 days of authorization.
To return an item, just send us an e-mail with your order number, name and best way to reach you, as well as the reason for the return (damaged, incorrect item shipped, did not want) and we'll get back to you within 24 hrs. You must first contact us to obtain a Return Authorization (RA) Number before sending your item(s) back. Products returned without an RA#, will not be accepted.
You should expect to receive your refund within two weeks of receipt of the return at our facility. You will be notified by e-mail of your refund status.