Oak & Olive and our Picnic Plus products are warranted to be free of any defects in materials and workmanship for the normal life span of the product when the product is used for the purpose intended. Warranty does not apply to any damaged caused by any misuse or neglect or reasonable wear and tear.
Claims: Merchandise damage, shortage, product claims and return requests must be filed within 7 days of receipt of product shipment. All returns must have a "Return Authorization" (RA) which may be obtained by contacting our Customer Service Department. This ensures a timely return of the merchandise and proper credit being issued to the account. RA is valid 10 days from date of issue.